Skip to content

Cookie Settings

Choose which optional technologies connectrms.net may use. You can change this at any time from “Cookie Settings” in the site footer.

ConnectRMS Intelligent Receivables Management
Security

Security designed into the operating environment.

Security, access control, data protection, auditability, and operational resilience are architectural considerations throughout ConnectRMS — designed into the connected operating environment rather than added around it.

Security Architecture

Protect the environment, the data, and the work.

Security is organized around the connected operating environment itself: who can enter it, what flows in and out of it, and how activity inside it stays controlled, observable, and traceable.

Identity & Access

The right people, with the right access.

Access to receivables information is governed inside the platform — by role, by permission, and with activity attributable to the people who performed it.

  • Role and access controls

    User permissions and access controls govern who can see and act on information within the platform.

  • Authentication

    Access is designed to require authenticated users, with the authentication approach defined for each implementation.

  • Administrative access

    Configuration is centralized in Command Center, and administrative access is designed to be limited to authorized roles.

  • Activity attribution

    Audit trails are designed to attribute actions and changes to the users who performed them.

Data Protection

Protect the information the work depends on.

Consumer, account, and payment information moves through controlled paths — inside the platform and across its connections to external providers. Explore Integrations

Payment-data architecture · illustrative

Controlled data flows

Connections to payment, communication, and data providers are designed as managed, controlled data flows.

Consumer & account information

Consumer and account information is designed to be governed by the same permissions and access controls as the work performed on it.

Integrations

External systems connect through the platform integration architecture rather than ad hoc, unmanaged connections.

Payment-data architecture

Payment processing is designed around processor-based, tokenized approaches, so card and bank account credentials are handled by payment processors rather than held as raw credentials in ConnectRMS.

Auditability & Operational Control

Traceable across the connected platform.

Audit trails and documented activity support traceability across accounts, workflows, and changes. Because the work happens in one connected environment, ConnectRMS is designed so permissions, configuration, and operational activity can be traced in the same place.

Traceability scope varies by capability, release, and configuration.

Resilience & Monitoring

Built to stay observable and resilient.

Receivables operations depend on the platform being available and understood. Resilience and monitoring are considered in the architecture from the start.

  • Cloud architecture

    ConnectRMS is architected on Amazon Web Services, using modern cloud infrastructure as its foundation.

  • Monitoring & observability

    Monitoring and observability are part of the platform architecture.

  • System health

    Designed to give operations teams visibility into the health of platform services.

  • Operational resilience

    Availability, resilience, and scalability are considered in the architecture of the platform.

Uptime, service-level, and recovery objectives are not published on this site.

Cloud Foundation

Built on AWS. Secured by design choices.

ConnectRMS is architected on Amazon Web Services. The security story is ConnectRMS's own architecture — identity and access, data flows, auditability, and operational controls — built on that foundation.

Hosting on AWS is not itself a ConnectRMS certification or an AWS endorsement or partnership, and does not by itself make ConnectRMS compliant. ConnectRMS does not publish certifications, attestations, or compliance claims unless they have been formally confirmed and are applicable to the ConnectRMS environment.

Security & Compliance

Two different jobs, one connected environment.

Security architecture protects the operating environment. ConnectRMS Compliance supports the compliance-related workflows and controls that run inside it.

Security architecture

Protects the environment

  • Identity and access controls
  • Controlled data flows and integrations
  • Audit trails and traceability
  • Monitoring and resilience

ConnectRMS Compliance

Supports compliant operations

  • Compliance workflows
  • Audits and quality oversight
  • Complaint oversight
  • Evidence and operational controls
Explore Compliance

Security & Regulatory Alignment

ConnectRMS operates within a security and compliance framework designed to support applicable regulatory requirements, including the FTC Safeguards Rule, and to align with independently assessed control frameworks such as SOC 2 Type II.

Designed to support compliant operations — not a guarantee of legal compliance.

Security Conversations

Discuss ConnectRMS security architecture.

Prospective customers and security and technology teams are welcome to discuss the architecture, controls, integrations, and implementation requirements with our team.

Contact Our Team Explore the Platform

sales@connectrms.net