Receivables Management Agencies
One Platform. Enterprise Capabilities. Without the Enterprise-Level Cost.
Receivables management software for small and midsize agencies.
ConnectRMS is designed to bring the core systems agencies rely on together in one modern, digital-first SaaS platform: account servicing, consumer engagement, voice, payments, compliance, and client reporting, with connected workflows and one connected account view. Small and midsize agencies get the same enterprise-grade core platform as large enterprise operations, designed so a growing agency adds clients, users, and capabilities without replacing its core software.
Why One Platform
Consolidate
Bring servicing, engagement, payments, compliance, and reporting together in unified operations, with connected workflows and one connected account view.
Modernize
A state-of-the-art, digital-first platform delivered as SaaS, with no on-premises ConnectRMS infrastructure to install or maintain.
Affordable
Enterprise capabilities without the enterprise-level cost, priced so small and midsize agencies can put them to work.
Scale
Add clients, users, and capabilities on the same platform as you grow, from a small agency to an enterprise operation.
Pricing is available on request. Email sales@connectrms.net to talk about your operation.
The operating environment
Receivables management agencies service accounts on behalf of creditor clients, each with its own placements, operating rules, reporting, and remittance requirements. Small and midsize agencies carry the same operational and compliance responsibilities as the largest operations, usually with leaner teams and tighter technology budgets.
The challenge. Many agencies run on separate systems for servicing, dialing, messaging, payments, client reporting, and compliance tracking. Each adds licensing, integration work, and data to reconcile, while traditional enterprise software is often priced and staffed for much larger organizations.
Receivables
The receivables ConnectRMS is designed to support.
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Multi-client portfolios
Accounts placed by many creditor clients, each with its own rules, reporting, and remittance, worked from one connected platform.
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Accounts across industries
Consumer balances placed by banks, lenders, healthcare providers, utilities, and other creditors, handled in one operating environment.
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Disputes, complaints, and client requests
Disputes, complaints, documents, correspondence, and client requests handled in one connected workspace.
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Payments, settlements, and remittance
Payments, settlements, reconciliation, and client remittance recorded alongside the account and its history.
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Digital-first resolution
Consumers resolving accounts through Navigator, with account information, communications, offers, and documents in one place.
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Client reporting and oversight
Client-level reporting and visibility, alongside the operational performance of the whole agency.
Platform Capabilities
How ConnectRMS is designed to support the work.
Unified operations, connected workflows
Account servicing, communications, voice, consumer self-service, payments, compliance, and reporting are designed to work as unified operations, with connected workflows and one connected account view, connected to the payment, communication, and data providers you keep through the platform integration architecture.
Enterprise-grade compliance management
Compliance workflows, audits, complaint oversight, and evidence managed at the point of action, with consumer protection workflows applied across every client portfolio.
Digital-first consumer engagement
Communications alongside the account, and Navigator, Consumer Self-Service, for account information, offers, documents, and resolution.
Payments and client remittance
Payments, deposits, settlements, reconciliation, and client remittance handled in the same platform as the account.
Automation with Stella
Stella, the Superior Intelligence and automation layer, is designed to bring context, guidance, and workflow automation into the work, helping teams focus on the accounts that need attention.
Built to scale with the agency
Centralized configuration in Command Center and operational visibility in Performance Hub are designed to support new clients, users, and portfolios on the same platform, so growth means configuration, not migration.
Enterprise-grade security for every agency
The same AWS-based architecture, access controls, and audit trails for every agency, whatever its size.
ConnectRMS is preparing for its anticipated commercial launch in 2027, and capabilities vary by release and configuration. Agency-specific requirements, including client contract terms and state licensing obligations, are reviewed with each organization rather than assumed.
Designed to support compliant operations — not a guarantee of legal compliance. Specific controls vary by configuration.
See how ConnectRMS could fit your operation.
Demos are coming in 2027. In the meantime, email sales@connectrms.net.