One connected platform for receivables management.
ConnectRMS is an enterprise SaaS platform for receivables management — connecting operations, consumer engagement, compliance, and finance in one system.
ConnectRMS is one connected operating environment. Every capability works from the same accounts, data, workflows, and controls — so work done in one area is reflected everywhere else, instead of being reconciled across disconnected systems.
Stella — Superior Intelligence & Automation — runs throughout the platform rather than sitting beside it as another tool.
Platform Capabilities
Capabilities of one connected platform
Each capability is part of ConnectRMS — not a separate product.
Concierge
The connected account workspace for consumer account management and day-to-day operations.
Learn more →Administration & Client Services
Manage disputes, complaints, documents, correspondence, client requests, consumer protection workflows, and service exceptions in one connected workspace.
Learn more →Compliance
Manage compliance workflows, audits, complaints, quality oversight, evidence, and operational controls within the connected receivables environment.
Learn more →Command Center
Centralized configuration and control for the ConnectRMS environment, including products, integrations, platform settings, and operational rules.
Learn more →Performance Hub
Operational performance, supervision, queues, productivity, and management visibility.
Learn more →Finance
Payments, deposits, settlements, reconciliation, adjustments, returns, and client remittance.
Learn more →Voice
Integrated voice and telephony capabilities built into the platform.
Learn more →Navigator
Navigator, the ConnectRMS consumer self-service experience, provides a connected digital environment for account information, communications, offers, documents, and resolution.
Learn more →Integrations
Connectivity to payment processors, communication providers, data providers, and other systems.
Learn more →Legal
Extending ConnectRMS into connected legal recovery workflows.
Across every capability